Return and Refund Policy
Last updated: January 2025
1. Our Commitment
At Sreekar Publishers, we stand behind the quality of our educational materials. This policy outlines the procedures for returns, exchanges, and refunds to ensure your complete satisfaction.
2. Return Policy
Returnable Items
- • Unused textbooks and study materials
- • Items in original packaging
- • Defective or damaged products
- • Wrong items delivered
Non-Returnable Items
- • Used or written-in books
- • Custom printed materials
- • Digital downloads
- • Items returned after 30 days
3. Return Process
4. Refund Policy
Refund Processing Times
2-3 business days
5-7 business days
Bank transfer refund
Exchange/Replacement deliveries will be done within 3-5 Business days. Approved refund will be credited to the original Payment Method within 5-7 Business days.
5. Exchange Policy
6. Special Cases
Defective Products
Full refund or replacement with expedited processing and free return shipping.
Wrong Item Delivered
Immediate replacement or refund with return pickup at our expense.
Bulk Orders
Special return terms may apply. Contact our bulk order support team.
7. Quality Assurance
We inspect all returned items to ensure they meet our quality standards for resale. Items that don't meet these standards may result in partial refunds.
Returns Support
For return and refund requests, please contact us:
Returns Team: [email protected]
Phone: +91-9392333935
WhatsApp: +91-9392333935
Hours: Monday to Saturday, 9:00 AM to 6:00 PM
